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General City News

Posted on: March 4, 2023

New Emergency Mass Notification System for Shelby County

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The Shelby County Emergency Management Agency (EMA) has announced a new mass emergency notification system that will be utilized for local emergencies beginning March 1, 2023. Civic Ready will be the new platform; Hyper-Reach was the old platform. 

The new platform will also emergency alerts to be delivered via text message, email, pager, or voice mail (in extreme cases), based on user preferences. These alerts are provided free of charge, however standard text messaging rates and other charges may apply.

The system is intended to be used for emergency alerts, as well as non-emergency incidents that may have significant impacts to residents. Emergency Alerts could be related to specific hazards that require some kind of action be taken such as evacuation, shelter in place, boil water orders, etc. Non-emergency alerts could include significant transportation problems with prolonged impacts or significant ongoing police or fire activity. This system will not be used for routine information or notifications. In addition to receiving information on your wireless device, you may also receive notification on your land telephone line (if you have one) depending on the type of incident or event. Users are encouraged to include their address so they do not receive alerts that do not pertain to their geographic area.

Users can register to receive notifications at the following link: https://public.alertsense.com/SignUp/?RegionId=2083

If you wish to subscribe to Emergency Alerts via SMS text messages only, text ShelbyCO to 38276. There is also a mobile app available.

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