Revenue Collections:Utility Billing

Basic utilities, such as water, sewer, and stormwater and trash collection are important services provided to you as a Sidney resident.

Our goal is to provide the best possible service at reasonable rates to each of our customers. We will always attempt to give you efficient prompt service. Please take a moment to read the information below so you will be familiar with your utility services, billing, payments, rights and responsibilities.

If misunderstandings or mistakes occur, we welcome the opportunity to review the matter so that problems can be corrected or clarified to your satisfaction.

If you have questions not answered on this website, please contact us at (937) 498-8114 (for water, sewer or stormwater questions) or (937) 498-8115 (for trash collection questions). You may also email kberning@sidneyoh.com or visit our office Monday through Friday from 8:00 A.M. to 5:00 P.M.

To start service, you will need to complete a service agreement and return it to the Utility Billing office, located in the Municipal Building. (Copies are also available at the office.) Our office hours are 8:00 a.m. to 5 p.m., Monday-Friday. Please bring a form of I.D. such as a driver’s license. Updated deposit information. After January 1, 2013, monthly customers who are renters must pay a $125 deposit. The $125.00 deposit will be held on your account while you continue to reside at this location. Customers who come in before 3 p.m. can usually have their service start the same day

Our customers are either billed quarterly or monthly, depending on their landlord.
Your bill will contain your water consumption for the previous period and your refuse service for a period in advance (either 1 month or 3 months, depending upon the frequency of your bill). Your sewer charges are calculated based on your water consumption, while the stormwater charge is basically a flat monthly amount for all residences. A late payment penalty of 5% is added if not paid by the due date on the bill.

Your payment options include:
In person–	Payments in person can be made at the Utility Billing office, 201 West Poplar Street, Sidney. Customer service is available Monday through Friday from 8:00 A.M. to 5:00 P.M.
By drop box--	For your convenience, there is a drop box on the Poplar Street side of the Municipal Building - outside the main City Hall entrance available 24-hours a day.
By mail–	Address all payments to City of Sidney Utility Billing Office, 201 W. Poplar St., Sidney, OH 45365.
Auto Pay-	Customers can have their payments automatically withdrawn from their checking or savings account. There is no charge for this service. Fill out the automatic deduction form and mail or bring in to the Office of Revenue Collection to start making your payments automatically

Utility payments can be made with cash, personal check or money order.

Due Date & Delinquency:
Payments must be received by the due date printed on the bill. A late payment penalty of 5% will be added if not paid by the due date on the bill.

Average Bill Amount:
Use the chart below to determine what your quarterly utility bill might be:

Water Usage Information
The average person will use 600 cubic feet of water each quarter. This amount allows for all cooking, bathing, cleaning and laundry needs for one person. A family of four would be expected to use an average of about 2400 cubic feet of water per quarter. Use these figures as a guide to check your family’s usage. If your consumption is considerably more than the average, contact our office at 498-8114 to for water conservation tips and information on how to locate leaks in your plumbing. Water/Sewer Fee Schedule
Usage*:	Water Cost	Sewer Cost	Stormwater	Total	Total with Refuse
600 cubic feet	20.63	15.32	2.67	$ 38.61	$ 82.68
1200	36.71	29.65	2.67	$ 69.03	$113.10
1800	52.79	43.99	2.67	$99.45	$143.52
2400	68.87	58.33	2.67	$129.87	$173.94
3000	84.95	72.67	2.67	$160.20	$204.36
3600	101.032	84.01	2.67	$190.71	$234.78
*Cubic Feet Cost are current as of 4/1/12. If you are a monthly customer, divide these numbers by three to calculate average monthly usage.

2012 Water and Sewer Rates

 

Your trash should be out at the curb or alley by 7 a.m. on your scheduled collection day in order to be picked up.

Holidays with one day trash delays.

All residential properties are required to have trash service. The City offers two options for this service. For customers who will have more than one trash bag per week, the curbside pickup service is the most economical. Up to seven (7) trash bags or five (5) garbage cans will be picked up, per customer, per week. The cost for this service is $14.69 per month ($44.07 per quarter).price effective 4/1/12

For customers who have one trash bag per week or less, the City offers the “City Bag” program. Customers must buy specially marked trash bags, at a cost of $2.77 per bag, and they do not pay the curbside refuse rate. Residents must purchase one set of trash bags (ten bags) per year to remain on the city bag program.

All residential customers can put one extra item out per week at no charge. This can be any household item, such as an appliance or furniture.

MOVING BOX DISPOSAL
Moving boxes will be picked up at no cost one time only after moving to a new address in Sidney. You will need to contact the Billing office to schedule this pickup.

BULK PICKUPS
Unwanted items that cannot be picked up with the regular garbage can be collected as an extra pickup. There is a charge for this service. Call 498-8115 for scheduling and pricing

RECYCLING PROGRAM
The City of Sidney conducts a voluntary recycling program on the same day as your regular trash pickup. Recyclables are collected by a separate truck on the same day as your regular trash pickup.

The following items are recyclable in Sidney:
	All Metal Food & Beverage Cans - Green Bin
		Rinse clean & drain Remove lids & throw lids away Cans may be flattened Labels may be left on
	Paper - Black bin
		Bundle or place in paper bags Glossy newspaper inserts are ok Corrugated cardboard boxes can be no larger than 2’ x 2’ and must be flattened No food or beverage boxes, such as cereal or soft drink cartons Remove any packing materials On windy or rainy days, keep paper dry
	Plastic	- Green Bin
		Only #1 or #2 plastics are accepted (see recycling symbol on bottom of bottle) Rinse clean & drain Remove lids and throw lids away Plastics may be flattened Plastic not accepted: bags, styrofoam, deli containers, toys, motor oil containers, butter containers, buckets, lids, plant trays, and plastics #3 through #7
	Glass Food Jars & Bottles - Green Bin
		Only clear, green and brown glass Rinse clean & drain Labels may be left on Glass not accepted: mirrors, ceramics, light bulbs, window glass, pyrex heat resistant glass, china or dishes.

All paper (newspaper and cardboard) must be placed in the black bin. All other recyclable materials must be placed in the the green recycling bin. The black and green bins can be obtained at the Service Center located at 415 S. Vandemark Road or at the Utility Billing Office.

There is no additional charge for customers who wish to recycle.

Customers are also welcome to drop off recyclables at the Recycling Center at the corner of SR 47 East and Dingman Slagle Road. Call 498-7351 for hours of operation.

CITY OF SIDNEY
YARD WASTE PROGRAM

Bags or cans of grass and bundled brush will be picked up by Allied Waste only if a special "yard waste tag" is attached.

Yard waste tags can be purchased for $0.95 each (in sets of 5) at the City of Sidney's Revenue Collections Office at 201 West Poplar Street. Each yard waste tag may be used only once.

SPECIFICATIONS FOR GRASS AND BRUSH:

Yard waste tags must be affixed to each grass container or brush bundle. Yard waste tags have an adhesive on the back. Affix one tag to each yard waste bag (Illustration #1). If you set your yard waste out in a garbage can, loop the yard waste tag around the handle of the can so it can be easily removed by Allied Waste personnel (Illustration #2). For brush, loop the tag around the rope or twine used to bundle the brush together (Illustration #3). Position the yard waste so the tag is visible from the street. GRASS CONTAINERS: Grass clippings must be contained in metal or plastic cans, or bio-degradable paper bags. Bio-degradable paper bags may be purchased at the Revenue Collections Office for $0.50 each (in sets of 5). If cans are used, a 35-gallon or smaller can with handles is recommended. Do not overstuff containers as bags or cans that exceed 60 pounds will not be picked up.   BRUSH BUNDLES: Brush must be no more than 4 feet long and 2 inches in diameter. Brush must be tied in manageable bundles with rope or twine (no wire is permitted). Bundles must not exceed 60 pounds. LOCATION: Set grass and brush at least 8 feet from regular trash containers, preferably on the opposite side of your driveway. NOTE: THESE CHANGES DO NOT APPLY TO THE FALL LEAF PICKUP PROGRAM.

Please call the Revenue Collections office at 498-8115 with questions.

COMPOSTING:
Learn about composting your yard waste here