Shelby Public Transit Passenger Policies | City of Sidney Ohio
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Shelby Public Transit Passenger Policies

413 S. VANDEMARK RD.
SIDNEY, OHIO 45365
(937) 492-6117

A SHARED RIDE SERVICE OF THE CITY OF SIDNEY & SHELBY COUNTY

Transit Manager: Deb Grogean
Phone: (937) 498-8151
Email: dgrogean@sidneyoh.com
 

Our “on-time” window is 10 minutes before to 10 minutes after your scheduled pick up time. Please be ready 10 minutes before your scheduled pick up. 

Drivers will only wait 3 minutes for you to board unless you have notified our office of mobility issues that require additional boarding time.

Fares must be paid before the vehicle leaves the pickup point - no exceptions.

Please carry the correct change. Drivers usually do not have more than $5 in change with them.

Wheelchair Assistance/One-Step Policy: No assistance will be provided if there is more than one step to be maneuvered.

 

Disruptive, abusive or unruly behavior on board the vehicles is prohibited and may result in immediate termination of service. Continued or repeated misbehavior may result in suspension of service.

Packages that are too large to fit on your lap are not permitted. Packages should be no larger  than 18" x 12" x 12".

All passengers MUST wear seat belts.

Child restraint seats are not provided. It is the passenger’s responsibility to provide and secure the seat before departure.

No smoking on the vehicles

No food or beverages on the vehicles

No package pick up or delivery service

Mobility service animals are permitted on the vehicles with their owner. Pets are not permitted on our vehicles.


DEPARTMENT POLICIES

CANCELLATION & NO SHOW POLICY

DISRUPTIVE PASSENGER POLICY

SEATBELT POLICY

TITLE VI PROGRAM

ADA COMPLAINT PROCEDURE

ADA COMPLAINT FORM

 

 

 

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