Basic utilities, such as water, sewer, and stormwater and trash collection are important services provided to you as a Sidney resident.

Our goal is to provide the best possible service at reasonable rates to each of our customers. We will always attempt to give you efficient prompt service. Please take a moment to read the information below so you will be familiar with your utility services, billing, payments, rights and responsibilities.

If misunderstandings or mistakes occur, we welcome the opportunity to review the matter so that problems can be corrected or clarified to your satisfaction.

If you have questions not answered on this website, please contact us at (937) 498-8114 (for water, sewer or stormwater questions) or (937) 498-8115 (for trash collection questions). You may also email kberning@sidneyoh.com or visit our office Monday through Friday from 8:00 A.M. to 5:00 P.M.

NEW CUSTOMERS
To start service, you will need to complete a service agreement and return it to the Utility Billing office, located in the Municipal Building. (Copies are also available at the office.) Our office hours are 8:30 a.m. to 5 p.m., Monday-Friday. Please bring a form of I.D. such as a driver’s license. Monthly customers who are renters must pay a $75 deposit. The $75.00 deposit will be held on your account while you continue to reside at this location. Customers who come in before 3 p.m. can usually have their service start the same day

YOUR UTILITY BILL
Our customers are either billed quarterly or monthly, depending on their landlord.
Your bill will contain your water consumption for the previous period and your refuse service for a period in advance (either 1 month or 3 months, depending upon the frequency of your bill). Your sewer charges are calculated based on your water consumption, while the stormwater charge is basically a flat monthly amount for all residences. A late payment penalty of 5% is added if not paid by the due date on the bill.

Utility payments can be made with cash, personal check, money order, credit card (MasterCard, Visa or American Express) or debit card.

Payments may be accepted over the phone if you are paying by credit card. (We accept MasterCard, Visa or American Express credit or debit cards.)

Due Date & Delinquency:
Payments must be received by the due date printed on the bill. A late payment penalty of 5% will be added if not paid by the due date on the bill.

If payment is not received, a door tag will be placed at your residence notifying you of service disconnection

Once service has been discontinued due to non-payment, you will have to pay a $25.00 reconnection fee.

Average Bill Amount:
Use the chart below to determine what your quarterly utility bill might be:

TRASH COLLECTION
Your trash should be out at the curb or alley by 7 a.m. on your scheduled collection day in order to be picked up.

All residential properties are required to have trash service. The City offers two options for this service. For customers who will have more than one trash bag per week, the curbside pickup service is the most economical. Up to seven (7) trash bags or five (5) garbage cans will be picked up, per customer, per week. The cost for this service is $2.95 per week ($35.40 per quarter).

For customers who have one trash bag per week or less, the City offers the “City Bag” program. Customers must buy specially marked trash bags, at a cost of $2.31 per bag, and they do not pay the curbside refuse rate. Residents must purchase one set of trash bags per year to remain on the city bag program.

All residential customers can put one extra item out per week at no charge. This can be any household item, such as an appliance or furniture.

MOVING BOX DISPOSAL
Moving boxes will be picked up at no cost one time only after moving to a new address in Sidney. You will need to contact the Billing office to schedule this pickup.

BULK PICKUPS
Unwanted items that cannot be picked up with the regular garbage can be collected as an extra pickup. There is a charge for this service. Call 498-8115 for scheduling and pricing

RECYCLING PROGRAM
The City of Sidney conducts a voluntary recycling program on the same day as your regular trash pickup. Place your recyclables in the green recycling bin, which can be obtained at the Service Center located at 415 S. Vandemark Road or at the Utility Billing Office. Your recyclable items do not need to be sorted or segregated in the bin, but newspapers should be contained in bundles or paper bags.

There is no additional charge for customers who wish to recycle.

Customers are also welcome to drop off recyclables at the Recycling Center at the corner of SR 47 East and Dingman Slagle Road. Call 498-7351 for hours of operation.

YARD WASTE PROGRAM
The City offers free grass clipping and brush removal during the spring and summer months. The start and end dates vary from year to year according to weather conditions.

Yard waste should be placed at the curb on your regular trash day. There are no alley pickups for yard waste. Yard waste must be bundled and tied, or bagged, boxed or canned. No loose piles of grass clippings or branches will be picked up. Branches must be 4 feet in length or less, and 2 inches in diameter, or less. Branches should be tied together into bundles weighing 60 pounds or less, using sturdy string or twine. Bags of loose clippings should also weigh 60 pounds or less. One bag should be left open so the contractor can see that it is yard waste and not trash. Yard waste should be set slightly aside from the regular trash.

Keeping yard waste in compliance with these regulations enables the City’s contractor to remain on schedule with the yard waste pickup.

updated 9/29/08